Privacy Policy

Information We Collect

• Contact details such as name and email when you intentionally submit a support, correction, or security request.
• Public browser tool inputs, which are processed locally in your browser unless a specific tool page clearly states otherwise.
• Device, analytics, and log data such as browser type, approximate location, IP, page visits, referrers, and error logs to maintain service reliability, security, and product quality.

How We Use Data

• To provide customer support, investigate bugs, and process content corrections or security reports.
• To troubleshoot tool quality and reliability when needed, with access restricted to authorized operational purposes.
• To detect abuse, maintain security, and comply with legal or regulatory obligations.
• To understand aggregate site usage through analytics tools such as Google Analytics and Ahrefs Analytics.

Product Analytics Events

AscendLab may collect first-party, privacy-conscious product events to understand tool discovery, search usage, saved tools, related-link navigation, workflow discovery, errors, and aggregate usage patterns. Product events are sanitized before storage and are designed to avoid storing public tool inputs.

• Public tool inputs, uploaded file contents, clipboard contents, and generated outputs are not stored in product analytics.
• Search metadata uses query length, token count, result count, and no-result flags by default instead of raw query text.
• Internal QA and release validation events may be stored separately from real user traffic so admin dashboards can distinguish testing from usage.
• You can limit analytics with browser privacy controls where applicable.

Advertising and Cookies

AscendLab may use Google AdSense or other advertising partners to show ads on public content pages if advertising is enabled. Advertising partners may use cookies, web beacons, IP addresses, device identifiers, browser information, and similar technologies to deliver, measure, limit, and secure ads.

• Ads may be personalized or non-personalized depending on your region, consent choices, browser settings, and Google controls.
• Google and other third-party vendors may use advertising cookies based on your prior visits to this site or other sites. You can manage personalized advertising in the Google Ads Settings.
• Learn more about how Google processes information from partner sites in How Google uses information from sites or apps that use its services.
• Where required, consent choices for advertising cookies, local storage, personalization, and measurement are collected through a consent management platform before the relevant processing occurs.
• AscendLab does not sell public tool inputs, uploaded file contents, clipboard contents, or generated outputs.
• Public browser-side tool inputs are not sent to AscendLab servers for advertising profiling.
• Third-party advertising partners may process limited technical data to deliver, measure, prevent abuse, and secure ads.
• AscendLab public tools do not request or collect precise device geolocation. Approximate location may be inferred by service providers from network information such as an IP address.
• You may request access, deletion, correction, or opt-out where applicable under regional privacy laws, subject to legal and operational limits.

Sharing & Processors

We share data only with service providers needed to operate AscendLab, such as cloud hosting, analytics, email, payment processors, and security tooling. These providers are bound by confidentiality and data-protection terms. We do not sell personal data.

Retention & Security

• Inputs for public browser-side tools are not retained by AscendLab servers.
• Support and correction messages are retained only as long as needed for follow-up, security, or legal obligations.
• Access to production systems is restricted and monitored; data is encrypted in transit and at rest.

AI Training

Public browser tool inputs are not uploaded to AscendLab for model training. Support messages are not used to train public AI models.

Your Choices

• You may request access, correction, or deletion of your personal data, subject to legal limits.
• You can limit analytics through browser settings, consent tools when available, or by using browser privacy controls.
• For support-record data access or portability, contact us and we will respond subject to identity and security checks.

International Transfers

Data may be processed in the countries where we or our providers operate. We use contractual safeguards when data crosses borders.

Contact

Email: support [at] ascend-lab.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA