Ask about tools, bugs, billing, security, or AI workflow early access.
Send a clear use case, expected volume, file type, target language, or tool URL when relevant. Public tools stay free and browser-first; AI workflow access is reviewed before any paid processing starts.
Send a request
This mailto form opens your email client. Do not include passwords, private keys, health records, financial account data, or sensitive files.
Direct email
Use the product support address when the mailto form does not open correctly.
[email protected]
Fallback contact: wzk [at] ascend-lab.com
Useful links
These pages answer the most common product and trust questions.